Infrastructure, Cloud & Network Managed Services

Hybrid infrastructure needs one operating view across cloud, network, and systems

Infrastructure support becomes difficult when server alerts, cloud usage, firewall changes, network issues, backup failures, and availability risks are handled in separate queues. The operating model must connect monitoring, ownership, escalation, and evidence.

Sampark manages infrastructure, cloud, and network operations through defined coverage, controlled access, recurring checks, alert handling, backup review, change coordination, and service reporting.

The delivery focus is on availability visibility, faster fault isolation, secure change handling, and stable hybrid operations.

Managed services designed for hybrid infrastructure reliability and operational clarity

For enterprises that need servers, cloud environments, network services, security controls, backups, and availability risks managed through one disciplined operating model.

Hybrid Estate Visibility

Sampark brings visibility across servers, VMs, storage, cloud workloads, network links, firewalls, VPNs, applications, alerts, and service dependencies.

Cloud and Infrastructure Operations

AWS, Azure, Google Cloud, virtual machines, storage, databases, backups, capacity, utilization, and availability are managed through defined checks and support routines.

Network Fault Isolation

LAN, WAN, VPN, routing, switching, bandwidth, latency, link failures, Wi-Fi, and connectivity issues are handled with clear triage and escalation paths.

Security and Change Coordination

Firewall rules, VPN access, privilege reviews, access changes, vulnerability follow-ups, endpoint coordination, audit evidence, and security escalations are tracked carefully.

Backup and Availability Discipline

Backup checks, restore coordination, replication status, DR dependencies, scheduled jobs, uptime alerts, maintenance windows, and recovery risks are reviewed as operational controls.

Service Governance and Improvement

Health dashboards, SLA reports, uptime summaries, incident trends, capacity observations, recurring risks, SOPs, and improvement backlog items support better long-term operations.

Clinical and Operational AI

Healthcare Intelligence & Automation

AI agents, NLP, and workflow intelligence for patient support, healthcare records, and hospital operations.

Clinical AI Stack

Patient Engagement AI Conversational support for patient journeys Clinical Workflow Support AI-assisted coordination across care teams Healthcare Document AI NLP extraction from records and reports Appointment & Query Automation AI agents for front-desk interactions Medical Knowledge Search RAG search across approved healthcare content Hospital Operations Insights AI detects delays, gaps, and service patterns

AI for Plants and Assets

AI for Plants, Assets & Operations

Machine learning, IoT signals, and agentic monitoring for manufacturing, maintenance, energy, and shopfloor intelligence.

Plant AI Layer

IIoT & IoT Integration AI-ready signals from machines and sensors Predictive Maintenance ML models predict early failure signals MES Intelligence AI visibility into production bottlenecks Shopfloor Monitoring Machine and operator activity intelligence Energy & Asset Insights AI detects abnormal usage and drift Plant Command View AI-assisted operational decision layer

Computer Vision AI

Computer Vision for Real-World Events

Vision AI for workplace safety, surveillance intelligence, restricted zones, movement analysis, and visual evidence workflows.

Vision AI Layer

Intelligent Video Surveillance AI detection over live camera streams Safety Violation Detection Computer vision for PPE and unsafe actions Restricted Area Monitoring AI watches mapped zones and boundaries People & Crowd Analytics Density, movement, and congestion intelligence Vehicle & Gate Intelligence AI-enabled entry and vehicle visibility Event Alerts & Evidence Visual proof for incidents and actions

Workflow and Document AI

Intelligent Workflow & Document Automation

AI agents that classify work, read documents, recommend actions, and move business processes with human control.

Agentic Workflow AI

Workflow Automation AI-guided approvals, tasks, and escalations Intelligent Task Routing AI classifies and assigns business work Document Processing OCR and NLP for document understanding Decision Support Automation AI recommendations for operational decisions Omnichannel Automation AI responses across business channels Exception Management AI detects process delays and SLA risk

Copilots and Knowledge AI

Enterprise Copilots, RAG & Knowledge AI

Enterprise-grade GenAI using approved knowledge, role-aware copilots, document intelligence, and governed AI responses.

RAG & Agents

Enterprise AI Chatbots GenAI support for customers and employees Internal Copilots Role-aware assistants for business teams Knowledge Search / RAG Answers grounded in approved documents Document Summarization LLMs convert long content into insights Business Query Assistant Ask business questions in natural language GenAI Governance Access, audit, and controlled AI behavior

Security Intelligence Layer

AI-Driven Security Operations

AI for threat correlation, anomaly detection, vulnerability prioritization, SOC/NOC assistance, and security response workflows.

AI SecOps

AI Network Security ML detects unusual traffic behavior Threat Correlation AI connects alerts, assets, and users Anomaly Detection Models identify abnormal activity patterns SOC / NOC Intelligence AI support for triage and investigation Vulnerability Intelligence Risk-based AI prioritization of exposure OT / IoT / IIoT Security AI monitoring for connected industrial assets

Forecasting and Decision AI

Forecasting, Risk & Decision Intelligence

Predictive models and GenAI summaries that surface demand signals, risk patterns, operational drift, and decision-ready insights.

Predictive AI

Demand Forecasting ML forecasts volume, demand, and pressure Pattern Discovery AI finds hidden operational trends Risk Prediction Models predict failures and delays Performance Insights AI highlights bottlenecks and gaps Asset Health Insights AI tracks condition and behavior drift Management Decision Views GenAI summaries for leadership action

Infrastructure, Cloud & Network Managed Services

Managed infrastructure, cloud, and network operations for enterprise continuity

Server and Infrastructure Operations

Cloud Workload Management

Network Monitoring and Administration

Security, Access and Firewall Coordination

Backup, Recovery and Availability Support

Operational Reporting and Governance

Keep Infrastructure, Cloud and Networks Running With Control

Hybrid infrastructure needs one operating view across cloud, network, and systems

How Sampark manages infrastructure, cloud, and network services

Hybrid operations control view

Infrastructure and network baseline

Availability, performance and alerts

Incidents, changes and coordination

Reporting and service improvement

Need hybrid IT operations managed with stronger control?

Managed services designed for hybrid infrastructure reliability and operational clarity

Hybrid Estate Visibility

Cloud and Infrastructure Operations

Network Fault Isolation

Security and Change Coordination

Backup and Availability Discipline

Service Governance and Improvement

Our Projects

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+91 98734 15969

Service Areas

Digital Transformation

Application & Platform Services

Cloud, Infrastructure & Managed Services

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Data, Automation & IoT Services

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