Service Delivery Platform
Service fulfilment
A service delivery platform controls activation, fulfilment, charging dependencies, operational workflow and status visibility.
- Service request and fulfilment workflow
- Provisioning and charging touchpoints
- Role-based operational views
- Status, ageing and exception reporting
API
API Monetization
Partner revenue
API monetization structures API products, partner subscriptions, usage policies, pricing logic and revenue reporting.
- API product and bundle configuration
- Partner subscription and access workflows
- Usage metering and commercial reporting
- Security, throttling and policy controls
Partner Onboarding
Partner lifecycle
Partner onboarding handles registration, validation, approval, access setup, documentation and lifecycle governance.
- Partner registration and profile setup
- Document, approval and compliance checks
- API access and subscription enablement
- Partner status and performance tracking
Subscriber Migration
Migration control
Subscriber migration requires controlled handling of customer identity, active services, billing relationships and platform states.
- Subscriber identity and data validation
- Active service and entitlement mapping
- Migration batches and reconciliation
- Exception queues and rollback handling
Plan Migration
Plan mapping
Plan migration maps old and new offerings, pricing logic, eligibility rules, service continuity and customer communication.
- Plan-to-plan mapping and validation
- Pricing, benefit and entitlement checks
- Customer impact and communication rules
- Migration success and exception reports
Consent Migration
Consent governance
Consent migration preserves subscriber permissions, partner approvals, opt-in states and audit trails across systems.
- Consent status and permission mapping
- Partner approval state migration
- Audit trail and compliance reporting
- Exception handling for invalid consent records
Wallet Configuration
Wallet setup
Wallet configuration defines balances, transaction rules, recharge logic, partner usage and service-linked deductions.
- Wallet type and balance configuration
- Recharge, deduction and refund rules
- Transaction status and reconciliation
- Wallet reporting and audit controls
Fraud Management
Risk control
Fraud management supports suspicious activity monitoring, rule-based detection, partner misuse checks and escalation workflows.
- Fraud rule and threshold configuration
- Suspicious usage and transaction alerts
- Partner, subscriber and wallet risk views
- Case escalation and closure reporting
EBPP Smart Billing
Billing experience
EBPP smart billing supports digital bill presentation, payment journeys, customer communication and billing visibility.
- Bill presentation and payment workflows
- Customer notification and reminder logic
- Billing status and payment reconciliation
- Customer self-service billing views
Charging Provisioning
Service activation
Charging provisioning connects service setup, charging logic, entitlement updates and provisioning system responses.
- Charging rules and entitlement configuration
- Provisioning request and response handling
- Activation, suspension and update workflows
- Status monitoring and failure handling
Network Integrations
OSS/BSS integration
Network integrations connect telecom platforms with provisioning, charging, subscriber, billing and partner systems.
- OSS, BSS and network API integration
- Event, status and response handling
- Retry, failure and reconciliation flows
- Integration monitoring and operational logs
Reporting Analytics
Operational intelligence
Reporting analytics gives telecom teams visibility across service delivery, migration, billing, partner usage and fraud indicators.
- Operational KPIs and dashboards
- Migration and reconciliation reporting
- Partner, API and usage analytics
- Billing, charging and fraud reports